Terms & Conditions

Last Updated: 29/November/2025

Welcome to Zemal and Haniya LTD. These Terms & Conditions govern your use of our e-commerce website www.zemal-haniya.co.uk and the purchase of any products offered on the Site. By accessing or using the Site, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to make a purchase on our Site. By using the Site, you confirm you meet this requirement.

2. Products & Descriptions

We specialize in selling Asian women's clothing and accessories.

We make every effort to display colors, sizes, and product details accurately; however, actual colors may vary due to screen settings.

All products are subject to availability. We reserve the right to discontinue items at any time.

We do our best to provide high-quality products and set prices based on the design, materials, and an affordable range so that everyone can purchase them. Our products are crafted to be suitable for everyday use as well as festive occasions

3. Pricing & Payments

All prices are listed in Pounds and include/exclude taxes depending on your region.

We reserve the right to update prices at any time without notice.

We accept payment through Payment Methods: e.g Clover .

By submitting payment information, you authorize us to charge the order total to your selected payment method.

4. Order Processing & Shipping

Orders are processed within 3-5 business days after payment confirmation.

Shipping times vary based on location and shipping method.

Once an order is shipped, we are not responsible for delays caused by the carrier, customs, or unforeseen issues.

Customers are responsible for providing the correct shipping address. We are not liable for packages delivered to incorrect addresses provided by the customer .

6. Cancellations

Orders can be canceled within 1-2 hour of purchase, as long as they have not been shipped.

Once shipped, the order cannot be canceled but can be returned according to our return policy.

7. Intellectual Property

All content on our Site-including images, logos, design, texts, and product photos-is owned or licensed by us and suppliers .

You may not use, reproduce, or distribute our content without written permission .

8. Limitation of Liability

We are not liable for any:

indirect, incidental, or consequential damages,

losses caused by shipping delays,

issues caused by third-party services (payment processors, carriers, etc.).

Your use of the Site is at your own risk.

9. Privacy

Your personal information is handled according to our Privacy Policy, which explains how we collect, use, and protect your data.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes become effective upon posting on the Site. Continued use of the Site constitutes acceptance of updated Terms.



11.User Accounts

When creating an account, you agree to provide accurate and complete information.

You are responsible for keeping your login information confidential.

We may suspend or terminate accounts that violate our Terms.

12. Contact Information

For questions or concerns, you may contact us at:

Email: info@zemal-haniya.co.uk

Phone: +44 7342 250302